Refund policy

Due to the nature of food products, all sales are final. We do not accept returns on food items for health and safety reasons.

However we stand behind the quality of every product we sell. Your satisfaction is our priority. 🌿

✅ WE WILL OFFER A FULL REFUND OR REPLACEMENT IF:

• Product arrives damaged or defective
• Wrong item was delivered
• Product is expired upon arrival
• Package was lost in transit

❌ WE DO NOT ACCEPT RETURNS FOR:

• Opened or used food products
• Change of mind
• Incorrect order placed by customer
• Delay caused by shipping carrier

📋 HOW TO REQUEST A REFUND

To request a refund or replacement contact us within 7 days of delivery with:
• Your order number
• A photo of the damaged or incorrect item
• Brief description of the issue

📧 Email: nmafoodsusa@gmail.com
💬 WhatsApp: +1469-456-9592

We respond within 1 business day.

🚚 SHIPPING COVERAGE
Currently we ship within the United States only. Canadian shipping coming soon! 🇨🇦

NMA Foods / NMA Group LLC · Dallas–Fort Worth, Texas
Your pantry, from home. Finally delivered. 🌿🇬🇭